WhatsApp Marketing & Automation for Clinics and Hospitals
Instant replies, appointment booking, reminders and follow-ups on the app your patients already use — with official WhatsApp Business API setup.
- WhatsApp Business API
- Booking chatbot & reminders
- Consent-based broadcasts
Our approach to WhatsApp Marketing & Automation
Patients in India prefer WhatsApp to calls, forms and email. A clinic that replies instantly on WhatsApp, confirms slots, sends reminders and follows up after treatment wins more appointments and fewer no-shows — without adding front-desk staff.
We set up the official WhatsApp Business API, design chatbot flows for enquiries and bookings, connect them to your ads and website, and run consent-based campaigns for check-ups, follow-ups and health camps.
- WhatsApp Business API
- Booking chatbot & reminders
- Consent-based broadcasts
What you get with MedMarketeer
Everything is planned, executed and reported by one accountable team.
WhatsApp Business API setup
Verified business profile, green-tick eligibility guidance and approved message templates.
Enquiry & booking chatbot
Automated menus for departments, doctors, timings, location and slot booking, with handover to staff.
Appointment reminders
Automated confirmations and reminders that reduce no-shows.
Click-to-WhatsApp ads
Meta and Google ads that open a WhatsApp conversation directly.
Follow-up & recall journeys
Post-visit care instructions, review requests and check-up recalls.
Team inbox & reporting
A shared inbox for your staff and reports on response times and conversions.
Our process, step by step
- 1
Map conversations
We document what patients ask and what your staff answer.
- 2
Set up API & flows
Account, templates, chatbot and integrations go live.
- 3
Connect channels
Website, Google profile and ads route to WhatsApp.
- 4
Optimise
We refine flows based on drop-offs and booking rates.
Especially effective for
Healthcare marketing done responsibly
Medical marketing in India carries real responsibilities. We plan every campaign with medical-ethics norms for doctors, the Drugs and Magic Remedies Act, consumer-protection rules, India's data-protection law and Google and Meta healthcare ad policies in mind. No fake reviews, no guaranteed-cure claims, no misuse of patient data. For specific legal questions we recommend confirming with your legal advisor.
WhatsApp Marketing & Automation — FAQs
What is the difference between WhatsApp Business app and API?
The free app works for one phone and a few users. The API supports multiple staff, chatbots, automation, integrations and approved template messages at scale — better for busy clinics and hospitals.
Can we send health reports on WhatsApp?
Many labs and hospitals do, with the patient's consent and appropriate data-privacy safeguards. We help you set up secure, consent-based delivery.
Will patients get spammed?
No. Messages go only to patients who have opted in, and promotional frequency is kept low. Service messages like reminders are what patients value most.
Is there a cost per message?
Yes, WhatsApp charges per conversation or message category under Meta's pricing, plus the platform fee of the provider. We help you choose a cost-effective setup.
Related services
Patient Acquisition & Lead Generation
Full-funnel systems that generate, qualify and convert enquiries into booked consultations.
Explore servicePatient Retention & CRM
Recall, follow-up and check-up journeys via email, SMS and WhatsApp connected to a simple CRM.
Explore serviceFacebook & Instagram Ads
Reach patients before they search with Meta lead-gen, WhatsApp and awareness campaigns built for healthcare.
Explore serviceTalk to our WhatsApp Marketing & Automation team
Tell us about your clinic or hospital. Within two working days we will share where you are losing patients online — and a practical plan to fix it.
- Website, Google profile & review audit
- Competitor visibility check
- 90-day growth priorities